Business is about providing solution

People often ask wrong questions. Then they try very hard to figure out how to solve those wrong questions. As a result, one problem solved often leads to another problem being created. It may even be a much bigger problem! Buckman Laboratories is in specialty chemical products market. Their competitive advantage primarily stems from their customer-centric approach to doing business. Everything they do starts with customer problems. Their knowledge-intensive internal processes seek to solve customer problems. Customers constant bring about new problems. Buckman Labs thrives in creating and mobilizing new knowledge to satisfy their customers requirements.