Everybody has been practicing knowledge management all the time. But recognizing the strategic value of knowledge and treating it as a source of competitive advantage for all companies is a recent enlightenment in organizational management. The term KM does not even have to be used to label the activities that in essence is related to knowledge management. As a matter of fact, some people deliberately avoid use of KM just to reduce confusion and controversy (not everybody agrees that knowledge can be managed).
It's less controversial that innovation is crucial in enhancing an organization's competitiveness. It's also clear that new knowledge must be constantly created and deployed to innovate. Explicit knowledge can be managed directly. But tacit knowledge can only be managed through people network. If we don't overly simplify the point of argument, there would not be so much confusion. It's like human resource management. How do you management human resource? The asnwer would depend on what you mean by managing. Right?
Saturday, January 16, 2010
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